Reservation Policies & Fees - Lodge at Kukui'ula

Reservations Policies & Fees

Deposit

One night refundable deposit, inclusive of tax, will be charged at the time of booking.
For stays of 21 nights or longer, a 50% non-refundable deposit, inclusive of tax, will be charged at the time of booking.
For Christmas/New Years (12/19/24-1/4/25) booking, a 50% non-refundable deposit inclusive of tax will be charged at time of booking.

Remaining Balance

For travel dates 1/1/24 - 12/18/24: Will automatically be charged on credit card provided 14 days prior to arrival.
For the Christmas/New Years period (12/19/24 – 1/4/25): Balance will be automatically charged 90 days prior to arrival.
For travel dates 1/5/25 - 12/18/25: Will automatically be charged on credit card provided 30 days prior to arrival.
For stays of 21 nights or longer: Balance will be automatically charged 60 days prior to arrival.

Cancellation Terms

Travel dates 1/1/24-12/18/24: 14 days or more notification prior to arrival, one night deposit will be refunded.
Travel dates 1/1/24-12/18/24: Less than 14 days notification prior to arrival, full reservation value will be forfeited/no refunds.
Travel dates 1/5/25-12/18/25: 30 days or more notification prior to arrival, one night deposit will be refunded.
Travel dates 1/5/25-12/18/25: Less than 30 days notification prior to arrival, full reservation value will be forfeited/no refunds.
For the Christmas/New Year’s period 12/19/24-1/4/25:
Cancellations 90 days or more prior to arrival: 50% deposit will be forfeited
Cancellation within 90 days of arrival: Full forfeiture of reservation value, no refunds

Fees

All Reservations will be assessed a $150 reservation fee and $40 daily resort fee plus taxes. (*Resort fee inclusions listed below)
A non-refundable Damage Waiver fee of $149, plus tax if applicable, will be applied to the total cost of your reservation. This will cover the costs of any accidental damage of the vacation rental and its contents up to $3,000. Click here to view the full damage waiver: The Lodge at Kukui’ula Damage Waiver
If considering using the spa facilities, understand there is a $75/day fee per guest. This fee includes access to the private lap pool, sunning area, locker rooms, all hydrotherapeutic treatments, a guided water ritual, and all fitness classes for the day. If a spa treatment is booked, then the spa day pass fee is waived.

Would you like to purchase travel insurance for your trip? It can be purchased through our partners at Vacation Guard through this link.

*Daily Resort Fee Includes:

On-site front desk, valet, and concierge offering 50+ unique and tailored Kauai adventures
Access to The Clubhouse with comfortable lounge and family game room complete with arcades, ping pong, shuffleboard table and more
Unlimited access to The Farm, a private 10-acre organic farm with herbs, vegetables, fruit, citrus, greens, and flowers for guest use
Complimentary grab-and-go selections from the organic Farm Stand near the Club House
Fitness center with full range of modern strength and cardio equipment
Complimentary continental breakfast Tuesday – Sunday at The Clubhouse
Filtered water stations throughout property
Welcome amenity at check-in
PressReader: access to more than 2000 full-content international and local newspapers and magazines from over 100 countries on your tablet or smartphone
Weekly resort events (note that some events may have a cost associated with them)
Free on-property parking
Free in-room WiFi
In room safe
In room gourmet tea and local coffee
Rejuvenating in-room Malie organic facial kit including luxe eye cream, cleansing polish, illuminating serum, and firming cream
Malie therapeutic bath soak packet
Exclusive access to the private Kukui’ula Golf Course
Personalized guest request texting service: TEXT 808 698-7738 for quick assistance